FAQs

What is the Utility AI App?
A: The Utility AI App is an innovative application powered by advanced Artificial Intelligence (AI) technology. It aims to enhance your analysis and research into Utilities, as they embark on the Clean Energy Transition.

Is the AI App free to use?A: The AI App offers a free basic version with limited functionalities. For access to premium features and to deploy in your Enterprise environment, please Contact Us

How does the AI App work?
A: The AI App utilizes cutting-edge machine learning algorithms and natural language processing to understand user input, analyze data, and generate intelligent responses. Currently, our approach leverages the Retrieval-Augmentation Generation (RAG) design pattern, which analyzes documents in the Infobase.

What can I do with the AI App?
A: The AI App offers a wide range of functionalities, such as:
 

Ask questions of (public data) related to Utilities and Rate Case with smart recommendations

Tools for AI specific tasks such as benchmarking and composition
Threads: Sharing public links to insights for collaboration
Infobase: Access a vast repository of information on Utilities, all at your fingertips.
 

Is my data safe with the AI App?
A: Yes, your data privacy and security are of utmost importance to us. The AI App adheres to strict data protection policies and does not share your personal information with third parties without your consent. All communication is encrypted to ensure your privacy remains intact.

How accurate are the AI-generated responses?
A: Utility AI App leverages industry leading language models, but there is variability in responses. We are continually learning and evolving, striving to improve accuracy with each interaction. While it provides impressive results, it may occasionally produce incorrect responses or misunderstand complex queries. Your feedback is invaluable in refining the app's performance.

Can I integrate the AI App with other services?
A: Yes, Utility AI offers integration capabilities with various third-party applications and services, as well as hosted, hybrid, and in-tenant installations. Please Contact Us for more information.

Is the AI App available on all platforms?
A: Our hosted version is available on web and mobile, and we can currently deploy on Azure, AWS, and GCP

How often is the AI App updated?
A: We are committed to continuous improvement. Our team releases regular updates to enhance the AI App's performance, introduce new features, and address any issues reported by our users.